How can we help?

iTunes customer

Cancel subscription
To cancel your current iTunes subscription through your iPhone/iPad, you do the following:

  • Go to Settings on your tablet/mobile device and click on your Apple ID/name (at the top) > iTunes & App Store
  • Click „Apple ID: example@mail.com“, View Apple ID and log in.
  • Under Subscriptions, you can manage your subscriptions through iTunes and terminate your package. After completing the cancelation of your Viaplay package, you’ll be able to continue using Viaplay until your paid period is over.

For more info on how to do this on other devices, read more HERE.

If you are unsure if your Viaplay package is paid through iTunes? Look at the picture below. You can double-check this through My Account. To be sure we also recommend following the steps above to see if you have a Viaplay subscription on your Apple ID.

Was this article helpful?
Contact us